Return Policy
To return items purchased from HANURASTORE , you must email , within 15 days from the invoice date for a Return Materials Authorization (RMA) number. All returns must be accompanied by the original receipt, invoice or packing slip.

RMA numbers are valid for seven 7 days from date of issuance. Returns should be shipped to the address given by the Customer Service Support along with the RMA number. The RMA number must appear on your return packing label. Please do not write on the outside of the box. Returns will not be accepted without an RMA.

No refunds or exchanges are allowed after fifteen (15) days. No returns are allowed on "Special Order" items or items not normally stocked.

All items except otherwise mentioned*, may be returned within 15 days from the original invoice date. A Return Materials Authorization (RMA) number is required for all returns. A 20% restocking fee will apply. Shipping and insurance charges are not refunded.

*Due to manufacturer warranty and service policies, all Plasma and LCD TVs are non-returnable. Defective products are directed to authorized service centers for service or replacement as directed by manufacturers policy.

Refund and Warranty Requirements
To receive a refund or credit, your purchase must be returned with shipping and insurance pre-paid in "as new" condition, in original box and packaging, and manuals and accessories. Any variance from these conditions could result in delay or forfeiture of your refund.

An open box fee equal to 20% of the purchase price will be charged on any opened item, unless the item is defective. The 20% open box fee will be assessed at the time of refund exchange. Refunds or credits are issued after receipt and inspection of returned goods.